Optional Service Contract Terms

Users who use TIDY Software to manage services or Service Providers using the TIDY Software to work with clients (collectively “User” or “Users”) who enter into a Service Contract  with each other are free to agree to these Optional Service Terms in whole or in part, or to agree to different or additional terms for their Service Contract(s). However, if and to the extent that the Users who are party to a Service Contract have not agreed to different terms, then they agree to incorporate these Optional Terms. Users may not, by agreement amongst themselves, alter the rights or responsibilities of Tidy Services, Inc. or any its affiliates (“TIDY”) or agree to any terms that would violate the Terms of Service. TIDY is not a party to any Service Contract by or between Users regardless of whether these Optional Terms are incorporated.

You acknowledge and agree that Users have discretion whether to contract with each other and will negotiate and determine the specific terms of their Service Contracts with each other. The Optional Service Terms is a sample only, which may not be appropriate for all Service Contracts and which may be adjusted and added to as Users deem appropriate. Users choose whether to use the Optional Service Terms in whole or in part.

1. PARTIES

Client and Service Provider identified on the TIDY Software under the Service Contract are the parties to the Services Contract. The address of each party is the address entered under the profile information on the TIDY Software. TIDY is not a party to the Service Contract.

2. SERVICES

Client and Service Provider agree that the Service Provider is performing services as an independent contractor and that Service Provider is not an employee or agent of Client. Service Provider will perform the Service Provider Services in a professional and workmanlike manner and will timely deliver any agreed upon Work Product. The manner and means of performing the Service Provider Services will be determined and controlled solely by Service Provider, which is engaged by Client as an independent contractor.

The terms concerning the services to be performed under the Service Contract described via the TIDY Software form part of the Service Contract. Users agree that, once accepted, the terms of the Service Contract cannot be modified by a User without obtaining the consent of the other before making changes to the Service Contract, including by adding additional or different milestones, by closing a Service Contract, or making other changes to the Service Contract via the TIDY Software. If consent of the other party is not first obtained, the other party may reject such changes by terminating the Service Contract or accept such changes by continuing to work on the Service Contract.

3. RESPONSIBILITY FOR EMPLOYEES AND SUBCONTRACTORS, INCLUDING AGENCY MEMBERS

If a User subcontracts with or employs third parties to perform Service Provider Services on behalf of the User for any Engagement, the User represents and warrants that it does so as a legally recognized entity or person and in compliance with all applicable laws and regulations. Further, at all times a User that agreed to perform services under a Services Contract remains responsible for the quality of the services and represents and warrants that any employee or subcontractor has entered into agreements with such employees and subcontractors on confidentiality and intellectual property at least as strong as those in these Optional Service Terms.

4. CLIENT PAYMENTS AND BILLING

Service Provider agrees to accurately report hourly invoices by billing hours worked under the Account of the User that worked the hours, including, if applicable, Agencies billing their Clients for hourly work done by Agency Members.

5. TERMINATION OF A SERVICE CONTRACT

Under Hourly Contracts, either Client or Service Provider has the right to terminate the Service Contract after providing any agreed-upon notice, or immediately on the end date specified in the Service Contract terms and/or upon completion of the Service Provider Services, in the event of a material breach, or with the consent of the other party. Except as required by law or as otherwise may be agreed to by the Parties, Client remains obligated to pay the Service Provider Fees for any Service Provider Services provided prior to termination of the Hourly Contract.

Under Fixed-Price Contracts, if the Service Provider has accepted payment for the Service Contract, then the Service Contract does not terminate until the Service Provider Services are completed or the payment is refunded in full. However, either Client or Service Provider has the right to terminate a Fixed-Price Contract at any time with the consent of the other party or in the event of a material breach. If a Fixed-Price Contract is terminated, Client does not have the right to recover any payments already released to Service Provider.

5.1 CANCELLATION FEES

If either party cancels with less than 24 hours notice of an on-site job, they are obligated to pay the other party 50% of the cost of the job unless otherwise agreed to or unless such cancellations can be reasonably be construed to be rare.

6. RIGHTS TO WORK PRODUCT

6.1 THIRD-PARTY RIGHTS

Service Provider represents and warrants that Service Provider will not incorporate or use the materials of any third party including those of any other client or any employer, in performing the Service Provider Services that are not generally available for use by the public or have not been legally transferred to the Client.

6.2 CLIENT MATERIALS

Client grants Service Provider a limited, non-exclusive, revocable (at any time, at Client’s sole discretion) right to use the Client Materials as necessary solely for the performance of the Service Provider Services under the applicable Service Contract. Client reserves all other rights and interest, including, without limitation, all Intellectual Property Rights, in and to the Client Materials. Upon completion or termination of the Service Contract, or upon Client’s written request, Service Provider will immediately return all Client Materials to Client and further agrees to destroy all copies of Client Materials and Deliverables contained in or on Service Provider’s premises, systems, or any other equipment or location otherwise under Service Provider’s control. Within ten days of such request from Client, Service Provider agrees to provide written certification to Client that Service Provider has returned or destroyed all Client Materials and Work Product as provided in this subsection.

6.3 OWNERSHIP OF WORK PRODUCT AND INTELLECTUAL PROPERTY

Upon Service Provider’s receipt of full payment from Client, the Work Product, including without limitation all Intellectual Property Rights in the Work Product, will be the sole and exclusive property of Client, and Client will be deemed to be the author thereof. If Service Provider has any Intellectual Property Rights to the Work Product that are not owned by Client upon Service Provider’s receipt of payment from Client, Service Provider hereby automatically irrevocably assigns to Client all right, title and interest worldwide in and to such Intellectual Property Rights. Except as set forth above, Service Provider retains no rights to use, and will not challenge the validity of Client’s ownership in, such Intellectual Property Rights. Service Provider hereby waives any moral rights, rights of paternity, integrity, disclosure and withdrawal or inalienable rights under applicable law in and to the Work Product. If payment is made only for partial delivery of Work Product, the assignment described herein applies only to the portion of Work Product delivered and paid for.

6.4 LICENSE TO OR WAIVER OF OTHER RIGHTS

If Service Provider has any right to the Work Product, including without limitation any Intellectual Property Right, that cannot be assigned to Client by Service Provider, Service Provider hereby automatically, upon Service Provider’s receipt of full payment from Client, unconditionally and irrevocably grants to Client during the term of such rights, an exclusive, even as to Service Provider, irrevocable, perpetual, worldwide, fully-paid and royalty-free license to such rights, with rights to sublicense through multiple levels of sublicensees, to reproduce, make derivative works of, distribute, publicly perform and publicly display in any form or medium, whether now known or later developed, make, use, sell, import, offer for sale and exercise any and all such rights. If Service Provider has any rights to such Work Product that cannot be assigned or licensed, Service Provider hereby automatically, upon Service Provider’s receipt of payment from Client, unconditionally and irrevocably waives the enforcement of such rights, and all claims and causes of action of any kind against Client or related to Client’s customers, with respect to such rights, and will, at Client’s request and expense, consent to and join in any action to enforce such rights. If payment is made only for partial delivery of Work Product, the grant described herein applies only to the portion of Work Product delivered.

6.5 ASSISTANCE

Service Provider will assist Client in every way, including by signing any documents or instruments reasonably required, both during and after the term of the Service Contract, to obtain and enforce Intellectual Property Rights relating to Work Product in all countries. In the event Client is unable, after reasonable effort, to secure Service Provider’s signature on any document needed in connection with the foregoing, Service Provider hereby designates and appoints Client and its duly authorized officers and agents as its agent and attorney in fact to act on its behalf to further the purposes of this Section with the same legal force and effect as if executed by Service Provider.

7. CONFIDENTIAL INFORMATION

7.1 CONFIDENTIALITY

To the extent a Client or Service Provider provides Confidential Information to the other, the recipient will protect the secrecy of the discloser`s Confidential Information with the same degree of care as it uses to protect its own Confidential Information, but in no event with less than due care, and will: (a) not disclose or permit others to disclose another`s Confidential Information to anyone without first obtaining the express written consent of the owner of the Confidential Information; (b) not use or permit the use of another`s Confidential Information, except as necessary for the performance of Service Provider Services (including, without limitation, the storage or transmission of Confidential Information on or through the TIDY Software for use by Service Provider); and (c) limit access to another`s Confidential Information to its personnel who need to know such information for the performance of Service Provider Services.

7.2 RETURN

If and when Confidential Information is no longer needed for the performance of the Service Provider Services for a Services Contract or at Client’s or Service Provider’s written request (which may be made at any time at Client’s or Service Provider’s sole discretion), the party that received Confidential Information, will, at its expense, promptly destroy or return the disclosing party’s Confidential Information and any copies thereof contained in or on its premises, systems, or any other equipment otherwise under its control. The party that received Confidential Information agrees to provide written certification to the party disclosing the Confidential Information of compliance with this subsection within ten days after the receipt of disclosing party’s written request for such certification.

7.3 PUBLICATION

Without limiting Section 7 (Confidentiality), Client and Service Provider will not publish, or cause to be published, any other party’s Confidential Information or Work Product, except as may be necessary for performance of Service Provider Services for a Services Contract.

7.4 IMMUNITY

A disclosure of information will be immune from prosecution or civil action under the Defend Trade Secrets Act, 18 U.S.C. Sec. 1832, if it: (A) is made (i) in confidence to a Federal, State, or local government official, either directly or indirectly, or to an attorney, and (ii) solely for the purpose of reporting or investigating a suspected violation of law; or (B) is made in a complaint or other document filed in a lawsuit or other proceeding, if such filing is made under seal.

8. DISPUTE RESOLUTION

To expedite resolution and reduce the cost of any dispute, controversy or claim related to this Agreement, parties agree to first attempt to negotiate any dispute informally for at least thirty (30) days before initiating any arbitration or court proceeding. Such informal negotiations will commence upon indicating the nature of the dispute, controversy, or claim via the TIDY Software (“TIDY Informal Dispute Resolution”). The outcome of TIDY Informal Dispute Resolution is not binding between the parties. The outcome of TIDY Informal Dispute Resolution does not alter any agreement between TIDY and that party.

Notwithstanding the foregoing, any dispute, claim or controversy under $25,000 in value arising out of or relating to this agreement, or the breach thereof, shall be settled by arbitration administered by FairClaims (www.fairclaims.com) in accordance with its Arbitration Rules & Procedures effective at the time a claim is made, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

The Parties consent to electronic service of process, with service to be made to the following emails on the Parties accounts. The Parties agree that, in the event of confirmation and enforcement, the delinquent party will be responsible for any attorney, court or other fees associated with such action.

The parties agree to split all FairClaims fees evenly.

9. DEFINITIONS

The following capitalized terms have the following meanings:

“Client” means any person who entered into a Service Contract to obtain Service Provider Services from a Service Provider.

“Client Deliverables” means requests, intellectual property, and any other information or materials that a Service Provider receives from a Client to perform Service Provider Services.

“Client Materials” means requests, intellectual property, and any other information or materials that Client provides to Service Provider for Service Provider to perform Service Provider Services.

“Confidential Information” means Client Deliverables, Service Provider Deliverables, Work Product, photos of any Client property, notes about any Client property, and any other information provided to, or created by, a User for a Service Contract or to perform or assist in performing Service Provider Services, regardless of whether in tangible, electronic, verbal, graphic, visual, or other form. Confidential Information does not include material or information that is known to the public or that: (a) is generally known by third parties as a result of no act or omission of Service Provider or Client; (b) subsequent to disclosure hereunder, was lawfully received without restriction on disclosure from a third party having the right to disseminate the information; (c) was already known by User prior to receiving it from the other party and was not received from a third party in breach of that third party’s obligations of confidentiality; or (d) was independently developed by User without use of another person’s Confidential Information.

“Engagement” means an engagement for Service Provider Services that a Service Provider provides to a Client under a Service Contract facilitated by the TIDY Software.

“Fixed-Price Contract” means a Service Contract for which Client is charged a fixed fee agreed between a Client and a Service Provider, prior to the commencement of a Service Contract, for the completion of all Service Provider Services contracted by Client for such Service Contract.

“Service Provider” means any person who entered into a Service Contract to perform Service Provider services for a Client.

“Service Provider Deliverables” means requests, intellectual property, and any other information or materials that a Client receives from a Service Provider for a particular Service Contract.

“Service Provider Fees” means: (a) for an Hourly Contract, an amount equal to the number of hours recorded by Service Provider in any Hourly Invoice, multiplied by the hourly rate set by the Service Provider; (b) for a Fixed-Price Contract, the fixed fee agreed between a Client and a Service Provider; and (c) any bonuses or other payments made by a Client.

“Service Provider Services” means all services performed for or delivered to Clients by Service Providers.

“Hourly Contract” means a Service Contract for which Client is charged based on the hourly rate set by the Service Provider.

“Hourly Invoice” means the report of hours recorded for a stated period by a Service Provider for the Service Provider Services performed for a Client.

“Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.

“Service Contract” means the contractual provisions between a Client and a Service Provider governing the Service Provider Services to be performed by a Service Provider for Client for an Engagement.

“Work Product” means any tangible or intangible results or deliverables that Service Provider agrees to create for, or actually delivers to, Client as a result of performing the Service Provider Services.


Last updated: October 5, 2020