For those who schedule 10+ cleanings, inspections, or maintenance jobs per year.
When others pay for cleaning/maintenance.
Flex plan features:
Amazing operations software
Book cleaning/maintenance anywhere
Free for properties without jobs. Pay 3% of the cost of each job completed for full access to TIDY's features.
Great for owners or managers who prefer to pay flat rates.
Everything in Flex, plus:
All software features
Powerful automations
Limited use of our human concierge
One subscription with no per job fees.
We act as your dedicated
operations team.
Everything in Standard, plus:
We take care of all your remote cleaning & maintenance coordination tasks.
No need for an in-house team, saving your time and money!
24/7/365 Results Better than In-House
For owners and managers who schedule <10 cleanings, inspections, or maintenance jobs per year.
When others pay for cleaning/maintenance.
Flex plan features:
Amazing operations software
Book cleaning/maintenance anywhere
Pay 10% of the cost of each job completed. Pay nothing for units without jobs.
Great for long-term rental managers and owners.
Everything in Flex, plus:
All software features
Powerful automations
Limited use of our human concierge
One subscription with no per job fees.
We act as your operations team.
Everything in Standard, plus:
We own delivering you the results you want.
Save versus managing in-house.
24/7/365
Propeties/Units
Unlimited
Unlimited
Unlimited
∞
Unlimited
Pros
∞
Unlimited
∞
Unlimited
∞
Unlimited
∞
Unlimited
Users
Unlimited
Unlimited
Unlimited
∞
Unlimited
Automated Actions per Unit per Year
Unlimited
Unlimited
∞
Unlimited
∞
Unlimited
Concierge Actions per Job
2
2
2
Unlimited
Instantly Book Cleaning & Maintenance Pros
✓
✓
✓
✓
Send Job Requests to Your List of Pros
✓
✓
✓
✓
Digital Checklists
✓
✓
✓
✓
Automated Backups for Your Pros
✓
✓
✓
✓
Remote Inspections
✓
✓
✓
✓
Integrate with Booking Channels & PMS Tools
✓
✓
✓
✓
No App Required! Easily Share Job Links with Pros
✓
✓
✓
✓
Mobile Apps for You and Pros
✓
✓
✓
✓
Pay & Manage Service Pros
✓
✓
✓
✓
Shared Inbox / Messaging
✓
✓
✓
✓
Asset Tracking & Preventative Maintenance
✓
✓
✓
✓
Inventory Management
✓
✓
✓
✓
Automate Unit Access
-
-
✓
✓
Video Intros
-
-
✓
✓
Remote Inspection Video
-
-
✓
✓
Advanced Billing Rules
-
-
✓
✓
Full API Access
-
-
✓
✓
Compliance Tracking (COIs...)
-
-
-
✓
Advanced User Permissions
-
-
-
✓
SSO
-
-
-
✓
Property Management Systems (PMS)
✓
✓
✓
✓
Booking Channels (Airbnb...)
✓
✓
✓
✓
Smartlock Devices per unit
-
-
-
∞
Unlimited
Integrate with Smart Thermostats & Noise Alerts
-
-
-
✓
Accounting (Quickbooks, Sage, PMS) Integration
-
-
-
✓
Flexible Automations to Automate Tasks
5 / job / unit
20 / unit / yr
∞
Unlimited
∞
Unlimited
AI-Predicted Job Acceptance Probability
✓
✓
✓
✓
AI-Predicted Cancellation Probability
-
-
-
✓
AI-Predicted Preventative Maintenance
-
-
-
✓
AI-Scans of your Property
-
-
-
✓
Smart Standbys with Your Pros
-
-
-
✓
Send Payments to Pros (Credit Card)
3.9%
3.5%
3.0%
2.9%
Send Payments to Pros (ACH Debit) (BETA)
1.5%
1.4%
1.3%
1.2%
Send Payments to Pros (ACH/Wire In)
1.0%
0.9%
0.8%
∞
0.7%
Concierge Team for Software Support
✓
✓
✓
✓
Dedicated Account Manager
-
-
-
✓
Quarterly Data-Science Review
-
-
-
✓
Level of Automation
80%
80%
80%
99%
What pros can you instantly book?
You can instantly book any pro who you add to your account or who uses TIDY to manage their business. All pros you book are either ones you added or independent businesses using the TIDY software (note: we never work with "gig economy" workers).
What is pricing like for jobs you book?
You can add jobs with your pros at any price you like. However pros must agree to the price. If sending a request, we will try to give you AI suggestions on the probability of acceptance, but those are just based on averages. If you ever have pricing questions, talk to our concierge for help with set up.
What is an automated action?
An automated actions is an automatically triggered event you have set up in your account in the "Automations" section. For example, automatically sending a job request when a customer has booked a reservation at a property is 1 automated action. Automated actions can be used across properties. So if your plan allows 10 automated actions per unit per year, and you have 10 units, then you get 100 automated actions per year. You can use those across 1 property or all properties. So instead of upgrading a plan, it may make sense to add another property.
What is a concierge actions?
A "Concierge Action" is something done by our human team, done manually or as a part of an automation. It must be remote and take less than 5 minutes and relate to cleaning or maintenance. Examples include:
What happens if my concierge action takes over 5 minutes?
If it is due to our actions, we will not bill for additional concierge actions. If it takes over 5 minutes due to a party outside of our control, we will bill for the length of time it took divided by 5 minutes. For example, if you request we call to schedule a pro on your behalf, and they keep the Concierge on hold for 50 minutes, then you would be billed for 10 concierge actions.
Are actions per unit or flexible to be used across all units?
Your actions are flexible, meaning if you have 10 units and your plan gets you 60 actions per year, then you would be able to use 600 actions across all properties/units. In this example, if one unit uses 500 actions, and the remaining units use 100, then you are still at your 600 limit, no problem.
What happens if you go over the number of actions?
Your first 90 days, we give you unlimited actions so you can figure out what is best for you. Sometimes it takes a bit to "tune" them. After that, if you go over, we will let them go through and notify you. If you consistently go over after warnings, we will upgrade your plan. If you go beyond our Advanced plan limits for Concierge Actions, these are billed at $0.95 each, which is typically MUCH cheaper than handling these in house. Our goal is for no surprise bills and massive cost savings!
What is available in the US vs other countries?
All features are generally available to all countries except for payments or using our ops team to find pros.
How do payment processing fees work?
Payment processing fees apply when you pay an invoice from a pro by ACH or Credit Card. You do not need to use our payment system, and can pay pros any way you like. You are only assessed a fee for payments when they use our ACH/Credit Card system.
Is there any minimum or maximum properties?
The free plan has a maximum of 1 property/unit and the advanced plan has a minimum of 10 properties/units.
We can save 1 hour per turnover in coordination. Est. value: $1,300/property/yr.
We can save 20 hours per year in maintenance planning. Est value: $800/property/yr.
Preventing 1 no-show a year would save a booking. Est value: $500/property/yr.
Saving 1 negative review per year that hurts your business. Est value: $300/property/yr.
Compliance tracking typically takes 3 hrs per vendor. Est value: $120/property/yr.
Included home manager software like Upkept. Est value: $60/property/yr.
Our suggestions are expected to save 1 repair a year. Est value: $240/property/yr.