Save up to 85% versus a traditional PM.

TIDY charges 3.9% of gross bookings (or rent, for long-term rentals) in each monthly billing period, with a $19 monthly minimum per unit. If 3.9% of a unit’s bookings or rent for a period is less than $19, you pay $19 for that unit. The minimum does not carry forward or count as a credit toward a future bill. The core fee includes unlimited properties, automations, AI runs, Find New Pros searches, and a dedicated Account Manager. Everything else is an optional add-on. There are no contracts, and you can cancel anytime.

TIDY doesn't mark up third-party costs. If you book cleaning or maintenance, those vendors will charge for their work. If you use restocking, you'll pay for the items and any vendor costs. Fees from taxing authorities or listing platforms are also passed through to you at cost. The only additional charge may be any applicable payment processing fee when you choose to process those payments through TIDY.

Generally, yes. Payment processing fees apply only to payments you choose to process through TIDY. You can stop using the WiFi + Noise Sensor or The Box anytime, but you must return the hardware to stop the annual fee. You can also turn off Cleaning & Maintenance Management, including restocking; if you use it again later, the $39 per-unit monthly fee automatically resumes.

You pay the $19 monthly minimum for each unit in that billing period. For example, $1,000 in monthly rent for one unit produces a $39 fee. If that unit is vacant the next month and has no bookings or rent, its charge for that month is $19. When bookings or rent resume, you return to paying 3.9% for that unit (or $19 if 3.9% is lower). A monthly minimum is not a credit, so the $19 does not carry forward or get applied to a future reservation.

Gross bookings are basically what your customers pay — the nightly rate plus any fees you charge guests (cleaning fees, pet fees, extra-guest fees), before platform service fees are taken out. It's one of the industry-standard ways to measure it, and you can see it on any Airbnb reservation's earnings breakdown. For long-term rentals, it's simply the rent and any fees your tenant pays. See here for more details.

For pricing purposes, a long-term rental has no more than one turnover in any rolling 12-month period. Mark the unit as long-term before the lease begins to have the $39 per-unit monthly cleaning, maintenance & restocking management fee waived. Long-term rentals still pay 3.9% of rent, subject to the $19 per-unit monthly minimum. If the unit has a second turnover within 12 months, it is reclassified and the standard $39 monthly add-on fee applies going forward. If an unusual lease ending or eviction causes an incorrect classification, contact your Account Manager.

The core price is the same: 3.9% of gross bookings or rent, with a $19 per-unit monthly minimum. A unit marked as long-term before its lease begins can have the $39-per-unit cleaning, maintenance & restocking management fee waived while it remains within the long-term limit of one turnover in any rolling 12-month period.

Getting started is simple — no onboarding or setup fees. The $39 you pay to start is credited toward your first bills. For your first 7 days, while we set up your account together, you pay no booking fees on any reservation completed in that window. Starting on day 7, the 3.9% fee and $19 per-unit monthly minimum apply. Add-ons bill only if you use them. If anything ever looks unfair, talk to your dedicated Account Manager and we'll make sure your transition is smooth.

We guarantee your property makes more profit with TIDY than it did without it. If you're switching from a property manager or co-host, the bar is their actual fee schedule — whatever they charge you today, applied to the same bookings. If you've been self-managing, the bar is your own Rental Profit over the prior 12 months. The first 90 days after go-live are excluded, then we measure the following 12 months. If we miss, we credit you the difference — up to the total amount we charged you, which can mean a year free. Credit applies to future TIDY charges, not a cash refund. Subject to terms.

Maybe. Many property managers use TIDY themselves — traditional property managers can provide strategic value, legal guidance, or may even be necessary in some areas.

Yes. TIDY handles scheduling, messaging pros, billing, quality control, restocking, and guest communication — the same tasks a virtual assistant or ops coordinator would do. Most users significantly reduce or eliminate their VA and ops spend over time.

No! There are no long-term commitments. You can cancel anytime — no contracts, no strings attached.

We occasionally need information from you to handle your operations — just like hiring a remote employee would. You'll need to help with initial setup, provide access instructions when something goes wrong, handle emergencies, and deal with truly unexpected situations. Our AI handles all the routine coordination, and our human concierge team steps in when needed, but we can't handle everything without your input.

You do. TIDY provides AI-powered automation tools that handle the tasks a property manager would typically do, but you retain full control over all decisions and all liability. TIDY is a technology platform — not a property manager. Think of it as having an AI-powered system that executes your instructions, with you always in the driver's seat.