How Rentify Revolutionized Property Management in Bulgaria with TIDY Platform
About the Client
🏢 Company: Rentify.bg
🏡 Industry: Short-Term, Mid-Term, Long-Term Rental Property Management
📍 Location: Bulgaria
🛠️ Previous Software: Manual systems & spreadsheets
🎯 Key Challenge: Managing growing property portfolio with inefficient systems, scaling operations
Mihaela Mavrova, Co-Founder of Rentify.bg, oversees a growing portfolio of 35+ properties across Bulgaria. Since founding the company in 2018, they've managed over 115,000 check-ins/outs and generated €3M+ in booking revenue. As a trusted co-host on Airbnb and partner on Booking.com with impressive ratings (4.9 on Facebook, 5.0 on Google, 4.9 on Airbnb, 9.9 on Booking.com), Rentify needed a sophisticated solution to manage their expanding operations.
They required a comprehensive platform that could:
✔️ Streamline cleaning scheduling across multiple properties
✔️ Scale with their growing portfolio (targeting 45+ properties by end of 2024)
✔️ Maintain their exceptional service standards with automation
✔️ Support their unique business model of hybrid short/mid/long-term rentals
"I truly can't express enough how happy I am to work with TIDY. It's been such a wonderful experience. Your software has made managing our cleaning schedule so much easier, and everything just flows so smoothly."
The Challenge: Scaling Property Management in Bulgaria
As the first TIDY client in Bulgaria, Rentify faced unique challenges in their growth journey:
❌ Manual Scheduling Complexity – With 35+ properties and growing, manual cleaning coordination became increasingly unmanageable.
❌ Maintaining Quality at Scale – Ensuring consistent 5-star cleaning across all properties was challenging without proper tracking.
❌ Hybrid Rental Model Challenges – Managing properties across short, mid, and long-term rentals required complex scheduling adaptability.
❌ International Operation Hurdles – Finding software that could adapt to Bulgarian market specifics while maintaining global standards.
"The team behind TIDY is absolutely amazing—so kind, always patient, and genuinely helpful. You are always there with a warm response, ready to assist with anything we need."
The Solution: TIDY's Platform for International Property Management
After exploring their options, Rentify found that TIDY offered the comprehensive solution they needed to scale effectively.
✅ Streamlined Cleaning Management – Automated scheduling eliminated manual coordination across their expanding property portfolio.
✅ Flexible Booking Integration – Seamless sync with Airbnb and Booking.com platforms where Rentify maintains its stellar ratings.
✅ Quality Control Systems – Verification processes ensured consistent 5-star cleaning standards across all properties.
✅ Adaptable to Hybrid Rental Models – TIDY's platform flexibly accommodates short, mid, and long-term rental scheduling differences.
✅ Exceptional Customer Support – TIDY's team provided personalized assistance to help Rentify adapt the platform to Bulgarian market needs.
✅ Scalable Infrastructure – Built to grow alongside Rentify's expansion from 35 to their targeted 45+ properties.
"I feel incredibly supported by you, and I would wholeheartedly recommend TIDY to anyone looking for a reliable and thoughtful solution."
Key TIDY Features That Transformed Rentify's Operations
- Intelligent Scheduling: Automatically manages cleaning schedules across multiple properties and rental durations.
- Integrated Platform: Seamlessly works with Rentify's existing booking systems and property management workflow.
- Quality Assurance Tools: Helps maintain Rentify's exceptional ratings with verification and quality control features.
- International Support: Adaptable to Bulgarian market specifics while maintaining global best practices.
- Guest Experience Enhancement: Contributes to 115,000+ successful check-ins/outs with reliable, on-time cleaning.
- Scaling Support: Provides infrastructure to help Rentify grow from 35 to 45+ properties without operational friction.
"As the first client ever located in Bulgaria I feel very special and thankful that you too decided to work with a small company that probably you never heard of. I was looking recently just for information about another cleaning softwares and honestly I would never ever want to change you and to start a partnership with another company than TIDY!"
The Results: Empowering International Property Management Excellence
Since implementing TIDY, Rentify has experienced significant operational improvements:
📈 Enhanced Operational Efficiency – Streamlined cleaning management across all 35+ properties.
⭐ Maintained Exceptional Ratings – Continued to achieve 4.9+ star ratings across all platforms.
🔄 Successful Hybrid Model Support – Seamlessly manages transitions between short, mid, and long-term rental scheduling.
🌍 International Market Adaptation – Successfully adapted global platform to Bulgarian market specifics.
🚀 Growth Enablement – On track to reach 45+ properties by end of 2024 with scalable operations.
"It's been such a pleasure to work with you!"
🚀 Ready to Transform Your Property Management Operations?
Whether you manage properties domestically or internationally, TIDY's platform can help you scale efficiently while maintaining exceptional service standards.
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